Dairy Queen

Reviews about Dairy Queen

• 4 / 5

  By Rachel B
  Always have good service and food tastes good.
  February 24, 2017
• 1 / 5

  By Keltie Gibson
  Visited this DQ today and I am appalled at the lack of customer service I experienced.
  I placed my (what I thought would be a pretty simple order) with one of the employees. I asked for a chicken strip basket (reading off the menu) with gravy and hot sauce extra, and my husband ordered a mushroom swiss. Order total was over $16.
  When our order was ready a different employee called our number and presented me with just the chicken strips and fries with gravy and the mushroom swiss. I said to the employee "oh, I'm sorry I had asked for hot sauce as well" she wouldn't even look at me and said "no, you didn't pay for it" and I said "well I'm sorry but I did asked for it..where is the other cashier?" she then proceeded to roll her eyes, walk to the cooler and get a hot sauce and said "well here, you didn't get charged." And I said "thank you, and does this not come with a drink as stated on the menu board up there, or did I not get charged for that as well?" She rolled her eyes again and said "nope, not charged!"
  I was never presented with a receipt, however, I'm pretty sure the $16 dollars I was charged for a chicken strip basket and a burger covers the drink lady.
  I'm sorry that the incompetence of the employees made you feel like I was a huge inconvenience to your day. I order the SAME chicken strip basket every time I visit Dairy Queen and I NEVER have had an issue until this evening.
  I feel the staff at this location need better training and to the miserable employee who presented our order, you definitely need a lesson in customer service. I was unable to get a name from any employee because none of the staff wear name tags-probably because of this reason.
  This incident took place on April 12, 2015 at 7:30pm.
  January 17, 2017
• 3 / 5

  By Anthony Ubbing
  Disappointed did not have the BBQ 6 dollar meal deal. All that advertising for not.
  September 02, 2016
• 1 / 5

  By Jeff Anderson
  WORST SERVICE EVER! Went through the drive through with my parents tonight and my sweet, pleasant Mom was driving and ordering. The girl was amazingly abrupt and rude. No pleasantries, no manners, no responses, obviously no smile. She treated us like she was dealing with a machine that warranted no attention. It was an angering experience that had to be shared. No one else in the vehicle spoke or shared their opinion during the experience but I sure wanted to. Food was fine but there were no drink straws.
  August 27, 2016
• 4 / 5

  By Andrew Truong
  Has an older feel and look to it. Service was nice and food came out fast.
  August 19, 2016